• Respond to user requests for service, troubleshoot problems, and develop solutions
• Support PC hardware, desktop OS software, and application software
• Perform minor equipment repairs and coordinate for other servicing needs
• Provide user training for basic hardware and software use
• Record activities, solutions, and other responses to requests for service
• Monitor antivirus software and updates, repairing computers affected by malicious software
• Monitor backup systems and procedures to ensure data integrity
• Assist users in determining appropriate software solutions for their needs
• Provide backup technical support for network components, including routers, firewall s, and wireless access points
• Perform security updates for desktop OS
• Perform updates and maintenance for DLP application at desktop OS
• Support MS365 maintenance for desktop OS

• Bachelor's degree in an IT degree program or a recognized vocational training in an IT training profession
• Professional experience in the IT environment
• Fluency in English
• Ability to work in a team, flexibility and openness to new tasks

• Erfahrung in spannenden und internationalen Projekten
• Kontinuierliche Gehaltsentwicklung
• Da Vinci Corporate Benefits
• Training on the job und Sprachkurse
• Wertschätzung, Motivation und Engagement

Nothing provides more motivation than success. Da Vinci Engineering is highly committed to ensuring the own employees' success. Become a part of us!