• Own the end-to-end investigation of after-market quality issues across company projects, including company brand vehicles, Volvo EX30, and Polestar 4 & 5, utilizing the JIRA issue management system and providing regular status reporting to key stakeholders
• Lead the investigation of software and hardware-related quality concerns raised by Aftersales teams, translating customer complaints and vehicle symptoms into structured test plans, clear problem definitions, and actionable technical findings for R&D teams
• Serve as the primary technical interface between Aftersales, vehicle plant quality teams, suppliers, and engineering organizations, ensuring efficient communication and timely issue resolution
• Perform root-cause analysis through independent evaluation of vehicle data, logs, warranty returns, and test results, collaborating with global teams and suppliers when required
• Perform root-cause analysis through independent evaluation of vehicle data, logs, warranty returns, and test results, collaborating with global teams and suppliers when required
• Analyze failed warranty parts to validate failure modes, identify root causes, and support corrective actions
• Coordinate logistics and handling of incoming warranty parts to ensure efficient analysis, processing, and disposition
• Contribute to continuous improvement by developing technical knowledge databases, enhancing investigation methodologies, and identifying opportunities for product and process improvements
• Deliver performance in line with agreed KPIs and quality objectives

• Proven experience in whole-vehicle testing within one or more of the following domains: Infotainment & Connectivity, ADAS, Electrical & Electronic (E/E) Systems, Chassis, Propulsion, Vehicle Engineering
• Experience performing root-cause investigations and structured problem-solving using methodologies such as 8D, Six Sigma, or equivalent
• Advanced experience with Vector tools, including CANoe and CANape, strong knowledge of CAN and FlexRay communication, logging methodologies, and data analysis
• Experience with ADAS systems and diagnostics
• Knowledge of DSA tools and methodologies
• Experience with Python programming and/or Power BI
• Experience performing root-cause investigations and structured problem-solving using methodologies such as 8D, Six Sigma, or equivalent
• Fluency in English, Chinese is a plus
• Valid Class B driver`s license

• Experience in exciting and international projects
• Continuous salary development
• Da Vinci Corporate Benefits
• On-the-job training and language courses
• Appreciation, motivation and commitment

Nothing provides more motivation than success. Da Vinci Engineering is highly committed to ensuring the own employees' success. Become a part of us!